GDPR commitment

whispering-tide complies with UK GDPR standards and safeguards personal data throughout the service lifecycle.

Lawful basis

We process data to fulfil service contracts, respond to enquiries, and meet legitimate business interests in maintaining safe household systems.

We only collect information that is necessary for service delivery or communication, and we avoid storing unnecessary personal data.

Only authorised staff can access client records, and access is reviewed regularly.

Service logs are stored on encrypted systems with regular backups and monitoring.

We follow a documented response plan for any suspected data breach and notify clients when required.

Requests for access, correction, or deletion are handled within one month. We may need to verify identity before processing.

Email our data team at [email protected] with the subject line “GDPR request”.